We want you to be happy with your purchase. If something isn’t right, here’s how we handle returns and refunds.
Returns
- You may request a return within 7 days of receiving your order.
- Items must be unused, unworn, and in their original packaging, with proof of purchase.
- Certain items are non-returnable, including:
- Gift cards
- Digital/downloadable products
- Final sale or clearance items
- Personalized or custom-made items
Refunds
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be issued to your original payment method within 7 business days.
- Shipping costs are non-refundable, unless the item was defective or incorrect.
Exchanges
- We only replace items if they are defective, damaged, or incorrect.
- To request an exchange, contact us at support@hks.co.in.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error.
- We recommend using a trackable shipping service. We are not responsible for lost return packages.
Damaged or Incorrect Items
- If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right.
Late or Missing Refunds
- If you haven’t received a refund yet, first check with your bank or credit card company.
- If you’ve done this and still haven’t received your refund, contact us at support@hks.co.in.
Contact Us
If you have any questions about returns or refunds, reach out to us at:
support@hks.co.in